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Consumer Rights Advisor
Checks whether returns, refunds, and complaint procedures are clear. Reviews statutory rights disclosure, complaints handling, and consumer protection compliance.
What this angle analyses
- Statutory returns and refund rights
- Complaints procedure visibility
- Distance selling regulation compliance
- Price and fee transparency
- Subscription cancellation clarity
- Consumer protection regulatory alignment
Example finding
The returns page doesn't mention the statutory 14-day cancellation right for online purchases.
Illustrative: the kind of issue this angle looks for. Every audit reports on your own site.
Want this checked on your site?
Request an audit: a prioritised report with key issues, quick wins and ready-to-use AI prompts, typically within 2 business days.
See audit options